Terms and Conditions
The following document sets out the terms and conditions (the 'Agreement') for participating in the Vbet Affiliates Program (the 'Program').
The Agreement should be read by the individual or entity that may participate in the Program (the 'Affiliate'). The agreement governs the relationship between Radon B.V., a company duly registered under the laws of the Curacao by means of having its registered office at Emancipatie Boulevard 29, Curacao and being regulated and licensed by the Government of Curacao with the Master Gaming Sublicense by CIL Curacao Interactive Licensing N.V., and the Affiliate. The Agreement applies for the duration of the relationship between Radon B.V. and the Affiliate. The Agreement applies to all aspects of the Program, including, but not limited to, the application process and the possible membership that follows and the Affiliate's actions in promoting the vbet.com site and the creation of hyperlinks from the Affiliate's website(s) to vbet.com(the 'Links').
But Also with
Vbet.co.uk which is operated by Vivaro Limited, a company registered in Malta with registration number C45929 and having its registered address at Luxe Pavilion, 2nd level, Diamonds International Building, Portomaso, St Julian's STJ 4010, Malta. Vivaro Ltd is licensed and regulated by the UK Gambling Commission for provision of services to the United Kingdom under the Remote Operating License Number: 000-044662-R-324273.
Vbet.net which is operated by Vivaro Limited (Company Registration №C45929, Malta, 23.12.2008), having its registered address at Luxe Pavilion, 2nd level, Diamonds International Building, Portomaso, St. Julians STJ 4010, Malta, and is licensed and regulated by the Malta Gaming Authority as the regulatory body responsible (Class II Remote Gaming Licence №MGA/CL2/1079/2015, granted 23.06.2015; Controlled Skill Games Service Licence №MGA/SGR/C/20/2017, dated 28.04.2017; Class I Remote Gaming Licences №MGA/CL1/1531/2018 and №MGA/CL1/1531/2018, dated 07.05.2018).
Vbet may alter any or all parts of the Agreement at any time (even without prior notice to the contracting party). If applicable, notice will be given by message to the affiliate's registered email address and will be deemed to be served immediately when sent by Vbet. If the Affiliate does not agree to the changes the Affiliate should terminate the Agreement in accordance with its terms. The Affiliate's continued participation in the Program after Vbet have posted changes will constitute binding acceptance of such changes.
Please read the Agreement carefully before joining.
1. Definitions and interpretations
'Affiliate' means any natural and legal persons who, after having entered into the Agreement, makes space on their homepage, website(s), other media platform or e-mail, etc. ('Affiliate Site' or 'Advertising Space') available to Vbet for the marketing of the Business and/or Services and acquisition of New Depositors.
'Sub-Affiliate' means any natural and legal person who, after having entered into collaboration with the Affiliate, makes space on his homepage, website, email or other media platform available to Vbet for the marketing of the Business and/or Services and the acquisition of New Depositors.
'Bonuses' means any so-called 'freemoney', 'free bets', 'free-games','money-back', 'top-ups' and/or similar; and/or vouchers, rebates, discountsand/or similar that the New Depositor can utilise as payment for stakes (bets).
'Brand' means the name, concept or identity under which the Services or Business is generally, and from time to time, recognized in the public domain worldwide. The Brand is and remains the sole property of Vbet.
'Business' means the Vbet's business consisting of Fixed Odds Betting, the Other Betting and Gaming Activities and New Activities.
'Confidential Information' means any information of a commercial value, essential for any of the Parties, such as, but not limited to: technology, market and business information, financial reports, know-how, trade secrets, products, processes, business strategies, information concerning research, databases, New Depositor lists, prospect and New Depositor data, supplier lists, marketing plans, product development, manner of operation or financial condition or prospects.
'Commission' means the compensation due to the Affiliate based on the agreed percentage of Net Profit generated by the New Depositor at Site.'
'Database' means the database regarding Affiliates and New Depositors, containing any Vbet proprietary New Depositor data with relevance to the Agreement, including without limitation personal data and contact information, and excluding all other Vbet databases, as it stands as of the date of the Agreement, and as it stands until the date of the Agreement being terminated. The Databases are assets of a financial value belonging to Vbet and represent a substantial investment made by Vbet.
'Intellectual Property Rights' means any rights in computer software (including source codes), rights in data bases, rights in know-how, design rights, topography rights, copyrights, trademarks, domain names, utility models, brands, business names, registrations of and applications to register any of the aforesaid items and/or rights in the nature of any of the aforesaid items.
'Payment Agent' means the person appointed by Vbet to carry out on its behalf and name payments to the Affiliates;
'Personal data' means any information relating to any person, whether individual or legal that is or may be identified from time to time (directly or indirectly). It includes without limitation any and all information in relation to New Depositors and/or Affiliates.
'New Activities' means any services or products related to the Business which are not offered through Vbet websites as of the date of the Agreement and which will be offered through Site following the date hereof, such as the provision of Casino and Poker game play.
'New Depositor' means a new customer having made, in compliance with the from time to time existing Vbet terms and conditions ('the Rules'), a first minimum deposit with the Site, or the equivalent amount in any other by Vbet accepted currency, or more, and which deposit is utilized for bona fide transactions with an ultimate aim to establish and enter a normal commercial relationship with Vbet within the framework of the Business.
'Net Profit' means the total sum of the following three (3) components:
(i) on sports book activities, all gross monies received by us in respect of all settled bets made by New Depositors after deducting; (i) monies paid out to New Depositors as winnings; (ii) monies paid in the form of betting duties or taxes (or reasonable provisions in respect thereof) (iii) bad debts; (iv) fraud; (v) returned stakes; (vi) transactions which are reversed by instruction from the card-holder's bank (commonly referred to as charge-backs); and (vii) voids and bet/deposit bonuses and administration fees.
(ii) on New Activities, the gross monies received by us in respect, less prize monies (winning) paid out in connection with New Activities, such as on poker activity, the gross rake and buy-in fees less (i)licensing fees, (ii) poker chips bonus, (iii) charge-backs, (iv) bad debts and(v) fraud, (vi) rake back, (vii) cash back or on casino activities, the value of opening balance with the addition of funds transferred in less (i) funds transferred out (ii) closing balance (iii) credits made to users (iv) licensing fees (v) charge-backs (vi) bad debts and (vii) fraud.
(iii) Less arm's length commission, license fees and/or similar paid out to Third Parties due to profit sharing arrangement, including but not only fees for the Technical platform, affiliates prizes and other similar cost.
For the avoidance of doubt, any amounts referred to herein-above in this definition are amounts attributable to a New Depositor only and are allocated pro rata subject to their participation in the revenue/costs generating events and the Affiliate concerned.
'Services' means the concept under which the Business is generally provided and, from time to time, made available in the public domain, in the format of language and localized customized home pages combined with call center staff having the relevant language skills.
2. General scope and object
a) Vbet requires third party advertising space to promote its Brands and increase its Business, notably via increasing the number of New Depositors, and from time to time will, in cooperation with third parties, negotiate, sign and carry out its affiliate marketing strategy. In the event Vbet uses a third party for the (partial) roll-out of its affiliate marketing strategy, including contract negotiation, day-to-day management of the Technical platform, payment processing, marketing or other activities, this irrespective of the legal capacity of the intermediary, whether as agent, subcontractor or other, Vbet is and remains exclusively responsible for the proper execution of the Agreement.
b) Vbet expressly states that the promoting or soliciting of bets is subject to legal restrictions in some countries and may even be prohibited in some cases. These restrictions may vary by date. The Affiliate acknowledges that should the promoting or soliciting of bets or the participation in prize games be prohibited under the rules and regulations of its country of domicile or be permissible only under certain preconditions not met, it may not enter into this agreement and consequently not be entitled to post the link on its website. Should any disadvantages whatsoever arise for Vbet or the Affiliate due to disregard of the relevant prohibitions in the country of domicile of the Affiliate, the Affiliate shall be exclusively liable.
c) The Affiliate further confirms that it operates the Affiliate Site under its own name and that it is fully and without restrictions authorized to dispose thereof.
d) Unless otherwise agreed in writing by the Parties, each Party shall remain exclusively responsible for all and any expenses(including investment and/or running costs) incurred in respect of the obligations it undertakes in terms of the Agreement and will have no right of recourse against the other Party in respect thereof.
3. The Affiliate's integration in the Program
a) Upon conclusion of the Agreement, a unique partner identification code is assigned to integrate the Affiliate in the Technical Platform. By means of the link code assigned within the scope of the Vbet Affiliate strategy, New Depositors acquired via the link on the Affiliate's website and the bets placed during such sessions are registered and/or can be further tracked.
b) The preparation of additional advertising material relating to Vbet is only permissible with Vbet's consent. Advertising material (of any kind whatsoever) may thus only be used after prior written approval by Vbet.
c) A change of the URL address of the Affiliate Site shall not constitute a change to the agreement and shall not affect its rights and obligations arising from this agreement.
4. The Links
a) The Affiliate agrees to give Vbet the Affiliate's reasonable assistance in respect of the display, access to, transmission and maintenance of the Links.
b) The Affiliate shall ensure that the Affiliate does not place any Links on pages of the Affiliate Site aimed at persons under the age of 18 years.
c) In the event that the Affiliate wishes to place the Links on websites other than the Affiliate Site, the Affiliate must first obtain Vbet's written consent.
d) The Affiliate may not purchase or register keywords, search terms or other identifiers for use in any search engine, portal, sponsored advertising service or other search or referral service and which are identical or similar to any of Vbet's trademarks or otherwise include the word 'Vbet', 'Vbet Sports', 'Vbet Sportsbook',' Vbet Casino', 'Vbet Poker', 'Vbet Affiliates' or variations thereof, or include met a tags on the Affiliate Site which are identical or similar to any of Vbet's trademarks.
e) Neither the Affiliate nor the Affiliate's friends or relatives are eligible to become New Depositors (as defined below) and the Affiliate shall not be entitled to any share of Net Profit or any Fees (or any other remuneration from Vbet) in relation to such relatives or friends. Relatives in this context shall include (without limitation) the Affiliate's spouse, partner, parent, child or sibling.
f) The Affiliate shall indemnify on demand and hold harmless Vbet from and against any and all losses, demands, claims, damages, costs, expenses(including consequential losses and loss of profit, reasonable legal costs and expenses and VAT thereon if applicable) and liabilities suffered or incurred, directly or indirectly, by Vbet in consequence of any breach by the Affiliate of the Agreement.
g) The Affiliate shall not:
i. directly or indirectly offer any person or entity any consideration or incentive(including, without limitation, payment of money or other benefit) for using the Links on the Affiliate Site to access the Site (e.g. by implementing any 'rewards' program for persons or entities who use the Links on the Affiliate Site to access Site);
ii. read, intercept, record, redirect, interpret, or fill in the contents of any electronic form or other materials submitted to Vbet by any person or entity;
iii. in any way modify, redirect, suppress, or substitute the operation of any button, link, or other interactive feature of the Site;
iv. engage in transactions of any kind on the Site on behalf of any third party, or authorize, assist, or encourage any other person or entity to do so;
v. take any action that could reasonably cause any end user confusion as to Vbet 's relationship with the Affiliate, or as to the site on which any functions or transactions are occurring;
vi. Other than providing the Links on the Affiliate Site in accordance with the Agreement and any promotion contemplated by Clause4 (j), post or serve any advertisements or promotional content promoting Site;
vii. post or serve any advertisements or promotional content promoting the Site or otherwise around or in conjunction with the display of the Site (e.g., through any 'framing' technique or technology or pop-up windows or pop-under windows), or assist, authorize or encourage any third party to take any such action;
viii. Attempt to artificially increase monies payable to the Affiliate by Vbet;
ix. cause the Site (or any page thereof) to open in a visitor's browser other than as a result of the visitor clicking on a Link on the Affiliate Site; or
x. attempt to intercept or redirect (including, without limitation, via user-installed software) traffic from or on any website that participates in the Program.
xi. Use any form of spam (including search engine spamming) or unsolicited mail in its attempts to refer New Depositors to the Site.
xii. Be under eighteen (18) years of age; and he/she is obliged to provide Vbet upon simple request at any time a copy of his/her ID and billing address if needed. Vbet reserves the right at any time to request that the Affiliate or player produce documents to verify his/her identity and/or other facts. Refusal to do so may be considered, at Vbet's sole discretion, as fraudulent activity that will be subject to all the consequences listed above.
xiii. Vbet determines, in its sole discretion, which the Affiliate has engaged in any of the foregoing activities or doubtful patterns, and the list above is not limitative. As a result Vbet may without limiting any other rights or remedies available to it, (a) withhold any monies otherwise payable to the Affiliate, in particular adjust the commission earned on the offending player in the affiliate account to 0%, sever the relationship between the affiliate and the player account and/or (b) close the player and/or affiliate account and/or immediately terminate the Agreement.
h) If the Affiliate contacts any of the Affiliate's users to promote the Site or the Links, the Affiliate shall make clear in the body of any such communication that such communication is made without the knowledge or involvement of Vbet and that any complaint that the relevant user may wish to make should be addressed to the Affiliate and not Vbet.
i) The Affiliate shall at all times comply with the reasonable data protection standards and any other related or similar legislation.
5. Vbet's Obligations and rights
a) Vbet shall supply the Affiliate with the Links for inclusion on the Affiliate Site and may update such Links from time to time.
b) Subject to the Affiliate complying with Vbet's instructions with regard to tracking of New Depositors accessing the Site via the Links on the Affiliate Site, Vbet shall use reasonable endeavors to ensure that whenever a New Depositor links to the Site through the Links on the Affiliate Site and they subsequently place a bet with Vbet, the relevant New Depositor is identified as originating from the Affiliate Site. However, Vbet shall not be liable to the Affiliate in any way if Vbet is unable to identify a New Depositor as originating from the Affiliate Site.
c) Vbet shall be entitled to exercise any of its rights or fulfill any of its obligations hereunder (including without limitation its payment obligations pursuant to clause 6) through any company within the group of companies containing Vbet.
d) Vbet shall have the discretionary right to accept or decline any offer to execute the Vbet General Affiliate Marketing Agreement. In the event Vbet declines an offer, it shall not be obliged to indicate a reason, nor shall any compensation, remuneration or other indemnity be due.
e) We reserve the right to update and change the Terms and Conditions from time to time without notice. Any amendments, modifications, enhancements or changes to The Program (including the release of new features and resources made available by us from time to time) shall be subject to these Terms and Conditions. Continued use of The Program after any such changes shall constitute your consent to such changes.
f) The COMPANY reserves the right, without liability to you, to reject your application without reference to you or assigning any reason thereto.
g) If we suspect the Terms and Conditions have been breached, or the occurrence of fraudulent traffic, payment requests may be held over for investigation and your account may be frozen until we can validate that there has been no breach of the Terms and Conditions.
h) We track and report all player activity for the purposes of calculating your affiliate earnings.
i) ) No payment shall be due if the Company has reason to believe that traffic generated by the Affiliate is illegal or is in breach of any of the provisions of the Agreement between the Affiliate and the Company.
j) Applicants must provide at least 5 active players to become a qualified affiliate and to have the right to request a withdrawal. Any earnings accrued during this time will remain in the affiliate’s account until this rule has been met.
6. Commission, Payment and Payment Terms
a) The Affiliate in the Program shall be entitled to receive, on a monthly basis a revenue based on a percentage (to be agreed upon between the parties) of the Net Profit ('Commission').
b) The Affiliate shall be entitled to receive the Commission for each New Depositor for a lifetime value from the date of the first deposit made by the New Depositors, except in the event of a termination of the Agreement. In the event of termination, the payment of the Commission shall end after a period of 6 months following the date of the Agreement's effective termination.
c) To receive revenue based on a percentage of the Net profit of his Sub-Affiliate, the Affiliate shall register the Sub-Affiliate through the Program. The Affiliate is individually responsible for registering his Sub-Affiliate and cannot claim revenue from a Sub-Affiliate not registered through the Program. The Terms and Conditions shall apply to the Sub-Affiliate. The Affiliate undertakes the responsibility to not use a fictitious name or alias when registering a Sub-Affiliate and is not allowed to register himself as a Sub-Affiliate. The Affiliate is entitled to receive 5% of his Sub-Affiliate's Commission.
d) Vbet shall provide the Affiliate with statements accessible through the Technical Platform at www.vbet.com detailing the number of New Depositors and the Affiliate's share of Net Profit, if any, which have accrued to the Affiliate over the course of the calendar month. Such statements shall in principle be updated daily. At the end of a calendar month, Vbet shall record the Affiliate's total share of Net Profits, if any, during the previous calendar month ('Commission'). If the Affiliate has chosen to be paid by any other means other than to a Vbet Player Account (such as Moneybookers, Neteller or National or International WireTransfer) and if a Revenue Share does not exceed 100 USD or similar, Vbet shall be entitled to withhold and carry forward such sum until the end of the first calendar month in which the Revenue Share (including such carried forward sum) exceeds 100 USD or similar.
e) It is understood and agreed that Affiliate has at any time secured real time access to the Technical Platform, always provided that Vbet does not object such access for duly motivated reasons, such as network and IT maintenance and/or security threats. Affiliate understand sand accepts that the real time data of the Technical Platform are merely estimations and/or have an indicative value. After the end of each calendar month, shall Vbet provide Affiliate with a consolidated monthly statement containing the aggregated and accurate data concerning the generated Net Profits and the commissions of each Affiliate.
f) Affiliate understands and accepts that access to the Vbet Affiliates Technical Platform, including without limitation the Affiliate Software back-office module, is subject to the highest confidentiality obligation and any misuse, whether intentionally or not, of said limited access right shall be considered as a substantial breach of essential obligations under the present Agreement(obligation of result).
g) All payments to Affiliate shall be made by a Payment Agent appointed by Vbet. Both Parties agree and acknowledge that Vbet may change from time to time, and at its sole discretion, the payment method and/or Payment Agent, always provided Vbet is and remains exclusively responsible for payment of any amounts due.
h) All payments required to be made under the Agreement shall be made in USD. The applicable exchange rate, if any, shall be the ones from time to time used by Vbet for internal Group reconciliation purposes, as for currently reported by OANDA(http://www.oanda.com) a registered Futures Commission Merchant (FCM) with the Commodity Futures Trading Commission (CFTC) and a member of the National Futures Association. For the avoidance of doubt, all payments shall be made inclusive of VAT, if applicable and the Affiliate is individually responsible for withholding tax, VAT and social fees.
i) Invoices and payment are processed automatically through the Vbet technical platform. Payments shall be made by the end of each month.
j) In the calculation of Net Profit, when a New Depositor account results in a negative balance for the Affiliate, due to New Depositor winnings and/or bonuses, the said balance will be set to zero at the beginning of each month. No negative carry over will be taken into account from one month to another in the calculation of the Commission due to the Affiliate.
k) Payments for the previous month will be processed only for all requests filled till the 5th of the following month.
7. Intellectual Property
a) Nothing in the Agreement shall constitute any license, assignment, transfer or any other right to any Intellectual Property Rights, including, without limitation, patents, trademarks, service marks ,registered designs, copyrights, database rights, rights in designs, inventions and Confidential Information, etc. which arise in result of entering into or the performance of the Agreement.
b) All Intellectual Property Rights created and/or deriving out of the Agreement, including, without limitation, banners, advertising material, contents, the Database, including contents and personal data, shall be or become the sole property of Vbet, and Affiliate shall have absolutely no rights therein.
c) Vbet grants the Affiliate a non-exclusive and worldwide right to display the Vbet Brand features and related content (the 'Vbet Content') during the Term solely for the purposes of the display of the Links by the Affiliate on the Affiliate Site as set out in the Agreement and in accordance with Vbet' guidelines as may be provided to the Affiliate from time to time. All intellectual property rights and any goodwill arising in the Links and in all betting products, associated systems and software relating to the services provided by Vbet to its New Depositors from time to time shall remain the property of Vbet. The Affiliate is not permitted to use the Vbet Content in any way that is detrimental to Vbet or the reputation or goodwill of Vbet. The Affiliate is not permitted to alter or modify in any way the Vbet Content without the express prior written consent of Vbet.
d) In particular, unless prior written approval, the Affiliate may not purchase or register domains names which are identical or similar to any of Vbet's trademarks or otherwise include the word 'Vbet','Vbet Sports', 'Vbet Sportsbook', 'Vbet Poker', 'Vbet Casino', 'Vbet Affiliates' or variations which are identical or confusingly similar to any of Vbet's trademarks.
e) The Parties agree that the right mentioned in Clause 7 (c) is non-transferable and terminable at any time at the instance of Vbet.
f) The Affiliate agrees that the Affiliate Site shall not resemble in any way the appearance and/or the general impression of the Site, nor will the Affiliate create the impression that the Affiliate Site is the Site (or any part thereof).
g) Upon termination of the Agreement, each Party shall hand over to the other Party proprietary material or information, and, as the case may be, destroy in a secure manner remaining copies of the same. Notwithstanding any disposition to the contrary in the Agreement, Affiliate acknowledges that after termination of the Agreement, it will not be allowed to keep a copy of the Vbet Content, the Databases, personal data or Confidential Information, and may not exploit, directly or indirectly, Vbet proprietary information, materials or works.
8. Promotion and Link to Sites
a) By joining the VBET Affiliates the Affiliate agrees to market, promote and refer potential Customers to the Sites, by creating and maintaining a unique link from its site to the Sites and by disseminating Promotional Messaging received from the Operator.
b)This link may be established with one or more of the Operator’s Banners and Text Links. The Affiliate will be solely liable for the content and manner of its marketing and promotional activities and shall also ensure that all key qualifying criteria relating to any promotions are displayed in a clear and transparent manner. All such activities must be conducted at all times in a professional and lawful manner and compliant with the Consumer Protection Legislation and all legislation, regulations and codes of practice (including without limitation relevant advertising codes of practice) within the jurisdiction the Affiliate is operating from and also the various jurisdictions of the Customers and any related gambling legislation including but not limited to the UK Gambling Act 2005.
c) The Affiliate shall ensure that all marketing, advertising and promotions targeted at potential Customers in the United Kingdom or otherwise subject to regulation by the Gambling Commission shall include the wording set out at 126.96.36.199 – 188.8.131.52 below.
- “18 + only”; and
- “Terms and Conditions apply”
d) The Affiliate will promote the Sites solely by way of Approved Marketing and will not alter the appearance, design and content of the Operator’s approved Banners and Text Links and Promotional Messaging unless it obtains the Operator’s prior written authorisation (and in any event such authorisation shall be without prejudice to the Affiliate's continuing obligations under clause 2.7 above). At the Affiliate’s request, the Operator will provide the Affiliate with a code that will enable it to post in its sites rotating banners from the Operator’s banner farm. For the avoidance of doubt no marketing other than Approved Marketing shall be permissible and Banners and Text Links used by the Affiliate pursuant to this Agreement shall direct traffic only to the Operator’s Sites.
e) The Affiliate agrees and acknowledges that the appearance and content of the Operator’s Banners and Text Links and Promotional Messaging constitute the only authorised and permitted representation of the Sites.
f) Participation as an Affiliate in the VBET Affiliates is only permitted if the proposed Affiliate is of the legal age for gambling determined by any applicable laws in the proposed Affiliate’s jurisdiction. In any event and under any circumstances, participation in the VBET Affiliates shall not be permitted if the proposed Affiliate is under 18 years of age.
g) The Operator reserves the right to obtain from the Affiliate appropriate identification that will provide evidence of its age and its account may be suspended until satisfactory proof of age is provided to the Operator.
h) The Affiliate will not by itself, nor will it allow, assist or encourage others to, market and promote the VBET Affiliates or any of the Sites, directly or indirectly, to persons that are less than 18 years of age or such higher age as may apply as the legal age for gambling in the jurisdiction that it is targeting or operating within, or develop or implement marketing and promotion strategies in respect thereof.
i) The Affiliate accepts sole responsibility for determining whether its participation in the VBET Affiliates is legal under any laws that apply to it. The Affiliate understands that the Operator does not provide it with any legal recommendation or assurance regarding such legality. The Affiliate should obtain independent legal advice in the applicable jurisdiction from which it is operating and/or to which it is marketing, if it has any doubts about the legality of its participation in the VBET Affiliates or the receipt of any payments from the Operator, under any applicable laws.
j) Additional marketing guidelines related to advertising VBET.co.uk in United Kingdom
• No SMS marketing
• No advertorial style marketing
• No Pop Unders
• No media buying unless a set domain list can be provided of exactly where we are appearing and you are using our provided creative, if you are buying through an ad-exchange programmatically this is type of activity is prohibited as part of the Affiliate Program.
• No email marketing to a database of users where the email looks like it is sent on behalf of VBet. If as an affiliate you want to talk to your user base about an affiliate offer it must be very clear that email is not sent by us the operator.
• Any challenge\Tipping style pages must make clear that it is in fact a challenge and must not imply that success is guaranteed. Under absolutely no circumstance should results be lied about or media manipulated to suggest results were more favourable.
• Any promotion of a sign up offer must include the following: New Customer Offer, T&C’s Apply 18+. Ideally it would also include Please Gamble Responsibly
• If conducting paid social advertising this should be paid ads for the affiliate site and should be clear it is the affiliate site you are advertising. It should not be possible for a consumer to think you are promoting our brand directly. If in doubt please share the creative and user journey with us before going live.
• If promoting via a Twitter, Facebook or other social media the account must have 18+ in the page bio.
• Please only use creative found in our media library, these are compliant with marketing regulations. Please do not publish any homemade creative unless signed off by a member of the team first.
a) Each party to the Agreement represents and warrants to the other that it has, and will retain throughout the Term all right, title and authority to enter into the Agreement, to grant to the other party the rights and licenses granted in the Agreement and to perform all of its obligations under the Agreement.
b) Each party to the Agreement represents, warrants and undertakes to the other that it has obtained and will maintain in force all necessary registrations, authorizations, consents and licenses to enable it to fulfill its obligations under the Agreement and that it fully complies with, and shall continue fully to comply with, the preconditions set out in Clause 3and all applicable laws and regulations.
c) The Affiliate represents, warrants and undertakes that the Affiliate Site shall contain no material which is defamatory, pornographic, unlawful, harmful, threatening, defamatory, obscene, harassing, or racially, ethnically, or otherwise objectionable or discriminatory, violent, politically sensitive or otherwise controversial or in breach of any third-party rights and shall not link to any such material.
d) The Affiliate warrants that it shall at all times comply with any local and international data protection standards any other related legislation and the Affiliate shall indemnify on demand and hold harmless Vbet from and against any and all losses, demands, claims, damages, costs, expenses (including consequential losses and loss of profit, reasonable legal costs and expenses and VAT thereon if applicable) and liabilities suffered or incurred, directly or indirectly, by Vbet as a result of any breach by the Affiliate of this warranty.
e) Vbet is associated with companies working for the prevention of gambling addiction (Gam care). The Affiliate should provide all the information to fight the dependence on game. The Affiliate should place links directed to the aforementioned sites.
f) The Affiliate agrees to work to ensure a lack of access to children and young persons. Affiliates must not deliberately provide facilities for gambling in such a way as to appeal particularly to children or young people, for example by reflecting or being associated with youth culture.
Vbet makes no representation that the operation of the Site will be uninterrupted or error-free and Vbet will not be liable for the consequences of any interruptions or errors.
The Affiliate (the 'Indemnifying Party') shall indemnify on demand and hold blameless Vbet and each of its associates, officers, directors, employees, agents, shareholders and partners(the 'Indemnified Party') from and against any and all losses, demands, claims, damages, costs, expenses (including without limitation consequential losses and loss of profit, reasonable legal costs and expenses and VAT thereon if applicable) and liabilities suffered or incurred, directly or indirectly, by the Indemnified Party in consequence of any breach, nonperformance or non-observance by such Indemnifying Party of any of the obligations or warranties on the part of the Indemnifying Party contained in the Agreement.
12. Exclusion of Liability
a) Nothing in this Clause shall limit Vbet's liability resulting from willful misconduct.
b) Vbet shall not be liable, in contract, tort (including without limitation negligence) or for breach of statutory duty or in any other way for:
i. any economic losses (including, without limitation, loss of revenues, profits, contracts, business or anticipated savings); or
ii. any loss of goodwill or reputation; or
iii. any indirect or consequential losses in any case, whether or not such losses were within the contemplation of the parties at the date of the Agreement, or any other matter under the Agreement.
c) The liability of Vbet shall not, in any event, exceed the sum of the total monies paid by Vbet to the Affiliate over the 12 months period preceding the date on which such liability accrued.
13. Term and Events of Default
a) This Agreement shall start on the date that Vbet notifies the Affiliate that its application has been successful in accordance with Clause 4. This Agreement shall continue thereafter unless and until terminated in accordance with Clauses 13 (b), (c) and (e) (hereinafter the <
b) Notwithstanding Clause 12 (a), Vbet may bring the Term to an end with immediate effect by written notice to the Affiliate if:
i. the Affiliate commits a breach of its material obligations under the Agreement and in the case of a remediable breach, fails to remedy it within 30 days of the date of receipt of notice from the other;
ii. the Affiliate becomes insolvent or unable to pay its debts, proposes a voluntary arrangement, has a receiver, liquidator, administrator or manager appointed over the whole or any part of its business or assets or if any application shall be presented, order shall be made or resolution passed for its winding up (except for the purposes of a bona fid amalgamation or reconstruction), bankruptcy or dissolution or if it shall otherwise propose or enter into any composition or arrangement with its creditors or any class of them, or it ceases to carry on business or if it claims the benefit of any statutory moratorium.
iii. the Affiliate sells its business, or any part herein, and/or registers any change of beneficial owner.
c) Notwithstanding Clauses 12 (a) and (b) Vbet may unilaterally terminate the Agreement on delivery of two weeks' prior written notice to the other party, and without giving any reason therefore.
d) Vbet shall forthwith give notice in writing to the other party of any event within clause 12(b) (ii) which occurs during the Term and which would entitle Vbet to bring the Term to an end.
e) The parties shall have no further obligations or rights under the Agreement after the end of the Term, without prejudice to any obligations or rights which have accrued to either party at the time when the Agreement ends save that clauses 1, 2, 8, 9, 11, 12, 13(e), and 14, together with those other clauses the survival of which is necessary for the interpretation or enforcement of the Agreement, shall continue to have effect after the end of the Term.
a) This Agreement constitutes the entire Agreement and understanding of the parties and supersedes any previous agreement between the parties relating to the subject matter of the Agreement. Each of the parties acknowledges and agrees that in entering into the Agreement, and the documents referred to in it, it does not rely on, and shall have no remedy in respect of, any statement, representation, warranty, understanding, promise or assurance(whether negligently or innocently made) of any person (whether party to the Agreement or not) other than as expressly set out in the Agreement. Nothing in this clause shall operate to limit or exclude any liability for fraud.
b) In no event will any delay, failure or omission (in whole or in part) in enforcing, exercising or pursuing any right, power, privilege, claim or remedy conferred by or arising under the Agreement or bylaw, be deemed to be or construed as a waiver of that or any other right, power, privilege, claim or remedy in respect of the circumstances in question, or operate so as to bar the enforcement of that, or any other right, power, privilege, claim or remedy, in any other instance at any time or times subsequently.
c) The Affiliate shall not without the prior written consent of the other party assign at law or in equity (including without limitation by way of a charge or declaration of trust), sub-license or deal with the Agreement or any rights under the Agreement, or sub-contract any or all of its obligations under it or purport to do any of the same. Any purported assignment in breach of this clause shall confer no rights on the purported assignee.
d) If any provision of the Agreement shall be found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other provisions of the Agreement which shall remain in full force and effect.
e) Any notice given or made under the Agreement to Vbet shall be by email to and marked for the attention of Affiliates Manager (or as otherwise notified by Vbet hereunder). Vbet shall send the Affiliate any notices given or made under the Agreement to the email address supplied on the Affiliate's application form or such other email address as notified by the Affiliate to Vbet. Any notice shall be deemed to have been received within two hours of delivery provided that if deemed receipt occurs before 9.00a.m. on a Work Day the notice shall be deemed to have been received at 9.00a.m. on that day, and if deemed receipt occurs after 5.00p.m. on a Work Day, or on any day which is not a Work Day, the notice shall be deemed to have been received at 9.00a.m. on the next Work Day.
f) Each party undertakes that it will not at any time hereafter use, divulge or communicate to any person, except to its professional representatives or advisers or as may be required by law or any legal or regulatory authority, any confidential information concerning the business or affairs of the other party or of any member of the group of companies to which the other party belongs which may have or may in future come to its knowledge and each of the parties shall use its reasonable endeavors to prevent the publication or disclosure of any confidential information concerning such matters.
g) Nothing in the Agreement is intended to or shall operate to create a partnership between the parties, or to authorize either party to act as agent for the other, and neither party shall have authority to act in the name or on behalf of or otherwise to bind the other in any way (including but not limited to the making of any representation or warranty, the assumption of any obligation or liability and the exercise of any right or power).
h) Neither party shall make any announcement relating to the Agreement or its subject matter without the prior written approval of the other party except as required by law or by any legal or regulatory authority.
Should one of the contractual provisions be or become ineffective, said ineffective provision will be replaced by one which shall come as close as possible to the commercial purpose of the void agreement. All other stipulations of the Agreement shall continue in full force and effect.
This may be executed in any number of counterparts, each of which when executed and delivered shall be an original, however, all counterparts together shall constitute one and the same instrument.
The Terms & Conditions were last updated on 23 th May 2017.
General Data Protection and Regulation (GDPR)
Radon B.V. and its affiliated companies (hereinafter collectively referred to as “VBet”, “we” and/or “us”), a company incorporated in Curacao, with company number 126922 and with registered office at emancipatie Boulevard 29 , adhere to the Personal Data Protection Act of Curacao (2013) and the Regulation EU 2016/679 of the European Parliament and the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation [“GDPR”]).
By this document VBet explains how we collect, process and store Personal data, belonging to its Customers within the EU (hereinafter referred to as “you”) via the VBet Website: https://www.VBet.com (the “Website”). This document also construes an integral part to the Term & Conditions (the “T&C”) of usage of VBet Services, placed on the Website.
For the purposes of this document the terms, stipulated below, have the following meanings:
“Consent” means freely given, specific, informed and unambiguous indication of your agreement to the processing of your Personal data by VBet.
“Data subject” means an identified or identifiable natural person; an identifiable natural personal is one, who can be identified, directly or indirectly, in particular by reference to its Personal data. You are Data subject in the meaning of the GDPR.
“Personal data” means any information, relating to you, that helps us directly or indirectly identify you as a Data subject.
1. WHICH PERSONAL DATA DO WE COLLECT?
Personal data that we may collect, store and process includes:
information, provided by you to us by filling in forms on Website or any other information you submit to us via Website, email, telephone, Skype and/or Live Chat (e.g. name, surname, ID number, address, email, payment details);
records of correspondence, whether via the Website, email, telephone or other means;
details of the transactions you carry out with us, whether via Website, telephone or other means;
details of your visits to the Website, including traffic data, location data, weblogs and other communication data;
information we get from your devices (IP address, Cookies, hardware model, operating system and version, serial numbers);
your telephone/Skype/Live Chat conversations – either to place a bet or a customer support mechanism;
information and communications on forums on the Website, including chat rooms and message boards, profile comments, in-game challenges and chat messaging with game operators and/or other users;
your responses to marketing campaigns from us.
2. HOW WILL WE USE YOU PERSONAL DATA?
VBet will use your personal information and data together with other information for lawful processing, based on the following legal grounds:
as a legal obligation by virtue of gaming legislation, AML legislation or any other specific law that implies to the VBet business activity;
as our legitimate interest to pursuit VBet commercial and business objectives. Please, be noted such processing is necessary and we will provide relevant balancing test to ensure such processing is lawful and conducted only for specified, explicit and legitimate purposes, e.g. anti-fraud measures, risk assessment, network security, customer support logs, personalisation and web-analytics;
within performance of the contracts due to the contractual obligations VBet entered with you (by your acceptance of VBet T&C) and any third party (by signing relevant agreements), provided, however, processing of your Personal data is strictly limited for performance of obligations, stipulated therein;
upon receiving your Consent only within the time we have your Consent to proceed your Personal data and for purposes you agreed to.
We process your Personal data for Services and business-related purposes, stipulated below:
processing your bets, including card and online payments;
setting up, operating, managing your account and verification of your identity;
complying with our legal and regulatory duties;
complying with risk management procedures and monitoring transactions for the purposes of preventing fraud, irregular betting, money laundering and cheating;
diagnostics of system problems and administration of the Website;
engaging you in surveys and polls, related to the rendered Services;
providing you with information about promotional offers and our products and services.
3. WITH WHOM YOUR PERSONAL DATA IS SHARED?
We share your Personal data with:
2. Third Parties (payment service providers, customer services software providers, marketing agencies and other trusted partners). For withdrawal of your winnings, we use various payment services and transmit your Personal data to them. In addition, VBet is keen on to render for its Customers quality Services. One of the tools to fulfill the named obligations in a proper way is usage of customer services software providers. Moreover, VBet tries to examine preferences of its Customers by means of data analysis, research and surveys and render those Services that will satisfy such needs. For this purpose, we may also transfer a part of your Personal data to relevant marketing agencies. All these processors may receive only a part of your Personal data, strictly limited to the needs of such transmission and compliance of such processors with their legal and regulatory obligations. For protection of your Personal data relevant preventive measures will be taken by VBet prior to transfer thereof.
3. Regulatory or Sporting Bodies. VBet takes reasonable steps to enlighten fair and square sport competitions and other events. Due to this regard, we conclude agreements in order to maintain the integrity, and/or enforce the rules of a sport or game, and/or prevent or detect a crime, whether we consider reasonable grounds to suspect that you may be involved in a breach of such rules or the law, have knowledge of a breach of such rules or the law or otherwise pose a threat to the integrity of the relevant sport or game based upon our assessment of your betting behaviours or it may be based on information provided to us by a regulatory or sporting body. Those bodies may then use your personal information to investigate and act on any such breaches in accordance with their procedures.
4. International transfers. VBet runs its business activity worldwide (except for “Restricted areas” as stipulated in the T&C). However, some countries outside the European Economic Area (hereinafter – “EEA”), do not have effective legislation in the data protection sphere. To ensure the appropriate level of protection, we add relevant contractual clauses, designed to offer the same level of protection of Personal data as within the EEA.
We would like to emphasize that VBet makes its best efforts to assure the protection of Personal data while it is cooperating with any third parties. In addition, we try to secure your rights and information, by verifying whether the above-mentioned data is processed pursuant to the GDPR standards and other requirements of the applicable legislation.
4. WHERE YOUR PERSONAL DATA IS STORED?
We store your Personal data in the data centers within the European Economic Area. While transferring your information to data centers we limit the processing course to the strictly necessary extent and proportionate for the purposes of ensuring network and information security. In addition, the security of such transmission is preserved by using of computer security incident response teams (CSIRTs), computer emergency response teams (CERTs) and other applicable means to endure the high-level of protection.
Moreover, data centers use Operational Metrics (all traffic data, cryptographically-hashed samples of files, clickstream information, logged snippets of transmitted content, IP-trust scores and other server activity data and all analytic products derived therefrom).
5. HOW LONG YOUR PERSONAL DATA IS STORED?
VBet will store your Personal data under the lawful basis for relevant retention period. Thus, such information will be processed until you delete your account on the Website and further within the reasonably period due to the terms of AML procedures, requirements for gambling operators and any other applicable legislative grounds.
6. WHAT ARE YOUR RIGHTS?
GDPR entitles you to the range of specific rights to your Personal data. Please, make sure you examine the following list with due care and are fully aware of it. In addition, we would like to stress some rights can be enjoyed only when special circumstances occur.
II. Right to access. It is your right to receive confirmation from us whether we process your Personal data. Also you are entitled to request us to clarify which yours Personal data is in our possession. In addition, you may request a copy of Personal data undergoing processing.
III. Right to rectification. You have a right to rectify inaccurate Personal data of you in our possession.
IV. Right to be forgotten. You are entitled to erasure your Personal data in our possession whether specific circumstances arose. The named grounds apply if the collected data is no longer necessary for the established purposes, you withdraw your consent to process thereof, your Personal data is unlawfully processed, no overriding legitimate grounds to process your information are presented and/or your Personal data is to be erased due to legal obligations. However, please, be noted VBet is not bound to comply with such a request whether processing of your Personal data is necessary to exercise the right of freedom of expression and information, comply with a legal obligation in the public interest or in the exercise of official authority and/or establish, exercise or defend legal claims.
V. Right to restriction of processing. You have the right to request the suspension of your Personal data processing, for example, whether the accuracy of the data is in a question.
VI. Right to data portability. You are entitled to transfer your Personal data in our possession to any other data controller. Moreover, you have a right to receive the information on your Personal data from VBet in a structured, commonly used and machine-readable format. While presenting the above-mentioned data to you, VBet will take all protective measures to assure your Personal data is securely transmitted upon the request by using end-to-end encryption or any other strong authentication measures.
VII. Right to object. You have the right to object processing of your Personal data. However, where legitimate grounds to process your information override your interests and rights, VBet preserves the right to continue such processing.
IX. Right not to be subject to automated decision-making. You are entitled no to be subject of automated decision procedure. VBet assures you all core matters, related to your Personal data are resolved by our team.
7. HOW COULD YOU ENJOY YOUR RIGHTS?
To enjoy any of the above-mentioned rights you are entitled to provide us with a special request. Should you wish to make such a request, please, contact us via following email: [email protected]
Your application should include adequate identifying information and appropriate documents to affirm your application. VBet will deal with yours concerns within 30 days and response to you upon each issue arose.
Moreover, whether you did not receive a response to your request within the stipulated term or you are not satisfied in our processing of your Personal data, you are entitled to apply to your local Data protection authority.
9. FURTHER INFORMATION
In a case you have some doubt according our Services or need any additional assistance, don not hesitate to contact us via following e-mail: [email protected]